Sign In

Working in a distribution centre

You don't need to be a boiler engineer.

Just be able to cope when the heat is on.

Working in a distribution centre

YOU DON’T NEED TO BE A PLUMBER. JUST KEEP OUR PRODUCTS FLOWING.
Toolstation-Apr19-267-web.jpg

Take a quick look around one of our distribution centres.

Toolstation-Apr19-241-web.jpg

Take a quick look around one of our distribution centres.

Toolstation-Apr19-242-web.jpg

Take a quick look around one of our distribution centres.

Toolstation-Apr19-260-web.jpg

Take a quick look around one of our distribution centres.

Toolstation-Apr19-245-web.jpg

Take a quick look around one of our distribution centres.

Working in distribution

Our Distribution Centres in Redditch, Middleton, Daventry and Bridgwater are hives of activity, so they’re exciting and dynamic places to work. Join us and you’ll find things are constantly changing and developing to keep up with the fast pace of growth across the business.

It’s about reacting to changes quickly and effectively, always looking for bigger and better ways to do things and making sure we stay well-organised and on top of everything. So, whatever level you join us at, you’ll be a valuable member of the team, with the chance to speak out and give us your ideas to improve the way we work.

Because we’re growing and changing so quickly, you’ll also find a place where you can build a long and successful career, with plenty of learning and development opportunities. In fact, whenever we have an opportunity, we always give our own people the chance to apply first. And it pays off – we could tell you a number of stories of people who started out as a Warehouse Operative or a Goods In Administrator and are now running their own Distribution Centre.

Toolstation-Apr19-267-web.jpg

Take a quick look around one of our distribution centres.

Toolstation-Apr19-241-web.jpg

Take a quick look around one of our distribution centres.

Toolstation-Apr19-242-web.jpg

Take a quick look around one of our distribution centres.

Toolstation-Apr19-260-web.jpg

Take a quick look around one of our distribution centres.

Toolstation-Apr19-245-web.jpg

Take a quick look around one of our distribution centres.

Your career path

Distribution Centre Administrator

You’ll be running the administration for an entire Distribution Centre. This means you’ll cover everything from dealing with mail and keeping an eye on maintenance needs to looking at security issues, raising purchase orders and making sure vending machines are stocked. You’ll also be responsible for general housekeeping, such as organising work permits, keeping health and safety records and reporting on any First Aid incidents.

With good admin and planning skills, you’ll know your way around a PC and will be used to using Microsoft Office. You’ll also be happy working on your own, or as part of a team and comfortable dealing with people at all levels of the business.

Goods In Administrator

It’ll be your role to make sure that everything coming into the Distribution Centre is entered onto the system, so we can track it from the moment it arrives to when it leaves. This involves scheduling and arranging deliveries by phone and email, as well as checking delivery notes against purchase orders, booking them onto the system and following up any shortages or damage.

Naturally, you’ll need to be well-organised, with strong admin skills and a keen eye for detail. With good communication skills, you’ll be happy dealing with people at our suppliers and across the Distribution Centre. You’ll also have a good knowledge of MS-Office, including Excel, PowerPoint and Word.

Warehouse Operative

Whether you’re dealing with products coming in or going out of our warehouse, you’ll make sure they’re loaded or unloaded safely and everything’s recorded accurately. It’s about being a reliable member of the team, getting on with your teammates and making sure the warehouse runs effectively and efficiently. 

That means being ready to handle sometimes big and heavy pieces of equipment, to work on your feet for long periods in hot or cold conditions and to keep your work area clean and tidy. You’ll also need to be well-organised and for some roles, happy to record delivery details on our computer system. 

Stock Control Operative

You’ll make sure that we have the right stock levels across all our systems by doing regular stock checks and arranging returns and reworked stock in and out of the Distribution Centre. This involves using our systems to check on everything from empty locations and store deliveries to replenishments, correcting any problems and using spreadsheets to track your work. You’ll also be driving a forklift.

You’ll need experience of doing daily inventory controls and keeping high standards for audits. Naturally, you’ll need to be good with computers and know your way around MS-Office, including Word and Excel. Highly organised and good with numbers, you’ll also be able to deal confidently with people on the phone. And ideally, you’ll be used to using reach trucks and V trucks.

Leading Hand

You’ll be supporting the Team Leader by supervising your team’s work to make sure everything runs smoothly. This means you’ll need to keep an eye on safety and productivity and motivate your team to meets its targets. At the same time, you’ll make sure they get the training they need, so they can achieve their full potential.

Naturally, you’ll need to be an inspirational leader and a good communicator, with a thorough understanding of how a Distribution Centre works. With great planning skills and a can-do attitude, you’ll be comfortable being part of the team and at the same time working with the Team Leader to keep improving performance.

Team Leader

As a Team Leader, you’ll inspire, motivate and lead your team, making sure they know their targets and what’s expected of them. This includes developing their knowledge and skills, as well as keeping them up to speed with health and safety requirements, managing holidays and helping to recruit new team members. You’ll also be working closely with other Team Leaders, the Shift Manager and Operations Manager to keep the Distribution Centre running effectively.

You’ll be a confident communicator, used to motivating a diverse team. With a background in logistics and experience of warehouse or distribution centre operations, you’ll be a positive leader, with the ability to get people on your side.

Shift Manager

You’ll be managing a group of Team Leaders and working closely with the Stock Control Manager, the Buying team and our suppliers to make sure that all operations run smoothly across the shift. This involves keeping an eye on health and safety, as well as reviewing workloads, monitoring performance and managing discipline. You’ll also be responsible for recruiting Team Leaders and coaching and mentoring them to support their personal development. 

You’ll have a background in warehouse or Distribution Centre operations, along with experience of large-scale logistics. With the ability to manage a large, multi-functional team, you’ll be able to see the bigger picture and make plans to keep your shift running effectively. 

Operations Manager

You’ll play a key role in giving our customers an excellent experience by making sure that the Distribution Centre (DC) picks, packs and sends out orders as quickly and efficiently as possible. This involves planning and coordinating operations across the DC, implementing new strategies and processes, controlling operating costs and maintaining the highest standards. It’s about working closely with senior managers to develop an overall operational plan. At the same time, you’ll create a positive, energetic atmosphere that inspires a can-do approach and encourages team leaders to hit targets. 

You’ll be an experienced manager, used to leading large teams in a DC, controlling operational budgets and achieving KPIs. Naturally, you’ll be a confident communicator, with a strategic and analytical approach. You’ll also have experience of leading operations in a rapidly changing, high-demand DC and managing third party suppliers.

Stock Control Manager

You’ll be overseeing all stock in the Distribution Centre (DC), from the time it comes in to the moment it leaves. By producing and managing stock check schedules, maintaining effective systems and reporting to senior managers, you’ll make sure we continue to maximise productivity and accuracy. It’s about effective monitoring, keeping accurate records and developing reliable processes for efficient stock control. As well as working with DC teams to pinpoint training needs, you’ll also deal with suppliers and stores about stock shortages and wrong delivery notes.

You’ll be used to working with a changing stock profile in a large DC, adapting to operational demand and new lines and talking to stores. That means you’ll understand the importance of inventory systems and will have experience of accurate stock management and inventory control. With an analytical approach and strong computer skills, you’ll have a positive, energetic attitude.

MHE Instructor

You’ll make sure that everyone who works in the Distribution Centre (DC) has the right training to use the relevant equipment and systems. As well as planning and carrying out training programmes yourself, you’ll also oversee a team of in-house instructors. This involves making sure they’re fully qualified and coaching them to keep consistent levels of training across the DC. It also means you’ll need to keep up-to-date on the latest legislation and understand how it affects training. At the same time, you’ll be responsible for monitoring the Linda trucks in the DC and making sure they’re well-maintained and regularly serviced, flagging any issues to managers.

With a positive, patient approach, you’ll have a thorough understanding of manual handling equipment and relevant large-scale warehouse or DC operations. As an experienced coach and trainer, you’ll be an excellent communicator with the ability to make complicated instructions and information easy to understand

Distribution Centre Administrator

You’ll be running the administration for an entire Distribution Centre. This means you’ll cover everything from dealing with mail and keeping an eye on maintenance needs to looking at security issues, raising purchase orders and making sure vending machines are stocked. You’ll also be responsible for general housekeeping, such as organising work permits, keeping health and safety records and reporting on any First Aid incidents.

With good admin and planning skills, you’ll know your way around a PC and will be used to using Microsoft Office. You’ll also be happy working on your own, or as part of a team and comfortable dealing with people at all levels of the business.

Goods In Administrator

It’ll be your role to make sure that everything coming into the Distribution Centre is entered onto the system, so we can track it from the moment it arrives to when it leaves. This involves scheduling and arranging deliveries by phone and email, as well as checking delivery notes against purchase orders, booking them onto the system and following up any shortages or damage.

Naturally, you’ll need to be well-organised, with strong admin skills and a keen eye for detail. With good communication skills, you’ll be happy dealing with people at our suppliers and across the Distribution Centre. You’ll also have a good knowledge of MS-Office, including Excel, PowerPoint and Word.

Warehouse Operative

Whether you’re dealing with products coming in or going out of our warehouse, you’ll make sure they’re loaded or unloaded safely and everything’s recorded accurately. It’s about being a reliable member of the team, getting on with your teammates and making sure the warehouse runs effectively and efficiently. 

That means being ready to handle sometimes big and heavy pieces of equipment, to work on your feet for long periods in hot or cold conditions and to keep your work area clean and tidy. You’ll also need to be well-organised and for some roles, happy to record delivery details on our computer system. 

Stock Control Operative

You’ll make sure that we have the right stock levels across all our systems by doing regular stock checks and arranging returns and reworked stock in and out of the Distribution Centre. This involves using our systems to check on everything from empty locations and store deliveries to replenishments, correcting any problems and using spreadsheets to track your work. You’ll also be driving a forklift.

You’ll need experience of doing daily inventory controls and keeping high standards for audits. Naturally, you’ll need to be good with computers and know your way around MS-Office, including Word and Excel. Highly organised and good with numbers, you’ll also be able to deal confidently with people on the phone. And ideally, you’ll be used to using reach trucks and V trucks.

Leading Hand

You’ll be supporting the Team Leader by supervising your team’s work to make sure everything runs smoothly. This means you’ll need to keep an eye on safety and productivity and motivate your team to meets its targets. At the same time, you’ll make sure they get the training they need, so they can achieve their full potential.

Naturally, you’ll need to be an inspirational leader and a good communicator, with a thorough understanding of how a Distribution Centre works. With great planning skills and a can-do attitude, you’ll be comfortable being part of the team and at the same time working with the Team Leader to keep improving performance.

Team Leader

As a Team Leader, you’ll inspire, motivate and lead your team, making sure they know their targets and what’s expected of them. This includes developing their knowledge and skills, as well as keeping them up to speed with health and safety requirements, managing holidays and helping to recruit new team members. You’ll also be working closely with other Team Leaders, the Shift Manager and Operations Manager to keep the Distribution Centre running effectively.

You’ll be a confident communicator, used to motivating a diverse team. With a background in logistics and experience of warehouse or distribution centre operations, you’ll be a positive leader, with the ability to get people on your side.

Shift Manager

You’ll be managing a group of Team Leaders and working closely with the Stock Control Manager, the Buying team and our suppliers to make sure that all operations run smoothly across the shift. This involves keeping an eye on health and safety, as well as reviewing workloads, monitoring performance and managing discipline. You’ll also be responsible for recruiting Team Leaders and coaching and mentoring them to support their personal development. 

You’ll have a background in warehouse or Distribution Centre operations, along with experience of large-scale logistics. With the ability to manage a large, multi-functional team, you’ll be able to see the bigger picture and make plans to keep your shift running effectively. 

Operations Manager

You’ll play a key role in giving our customers an excellent experience by making sure that the Distribution Centre (DC) picks, packs and sends out orders as quickly and efficiently as possible. This involves planning and coordinating operations across the DC, implementing new strategies and processes, controlling operating costs and maintaining the highest standards. It’s about working closely with senior managers to develop an overall operational plan. At the same time, you’ll create a positive, energetic atmosphere that inspires a can-do approach and encourages team leaders to hit targets. 

You’ll be an experienced manager, used to leading large teams in a DC, controlling operational budgets and achieving KPIs. Naturally, you’ll be a confident communicator, with a strategic and analytical approach. You’ll also have experience of leading operations in a rapidly changing, high-demand DC and managing third party suppliers.

Stock Control Manager

You’ll be overseeing all stock in the Distribution Centre (DC), from the time it comes in to the moment it leaves. By producing and managing stock check schedules, maintaining effective systems and reporting to senior managers, you’ll make sure we continue to maximise productivity and accuracy. It’s about effective monitoring, keeping accurate records and developing reliable processes for efficient stock control. As well as working with DC teams to pinpoint training needs, you’ll also deal with suppliers and stores about stock shortages and wrong delivery notes.

You’ll be used to working with a changing stock profile in a large DC, adapting to operational demand and new lines and talking to stores. That means you’ll understand the importance of inventory systems and will have experience of accurate stock management and inventory control. With an analytical approach and strong computer skills, you’ll have a positive, energetic attitude.

MHE Instructor

You’ll make sure that everyone who works in the Distribution Centre (DC) has the right training to use the relevant equipment and systems. As well as planning and carrying out training programmes yourself, you’ll also oversee a team of in-house instructors. This involves making sure they’re fully qualified and coaching them to keep consistent levels of training across the DC. It also means you’ll need to keep up-to-date on the latest legislation and understand how it affects training. At the same time, you’ll be responsible for monitoring the Linda trucks in the DC and making sure they’re well-maintained and regularly serviced, flagging any issues to managers.

With a positive, patient approach, you’ll have a thorough understanding of manual handling equipment and relevant large-scale warehouse or DC operations. As an experienced coach and trainer, you’ll be an excellent communicator with the ability to make complicated instructions and information easy to understand

Distribution Centre Administrator
Toolstation-Apr19-254-web.jpg

Developing your skills

Because our business is growing at such a fantastic rate, we’re looking for people who want to grow with us. So, we don’t want you to just turn up, do the job and go home. We’ll be looking for a can-do attitude with the drive and commitment to go over and above your normal work.

Show us you’ve got what it takes and you’ll find plenty of opportunities to build your experience and develop your skills. We actively want to promote our people, so you’ll have a choice of internal training programmes to help you get to the next step in your career. And when you’re ready to move up, you’ll have the support of someone already doing the job who can talk you through the role and help with any day-to-day issues.

As part of the Toolstation Academy, you’ll also have access to internal training in a range of areas, from leadership and people management to health & safety. And at the more senior levels, we’ll give you the support you need to study for an NVQ Level 5 in Leadership, including a mentor and study time off the shop floor.

Meet our people

Josh Gorton, Deputy Goods-In Team Leader

Josh Gorton, Deputy Goods-In Team Leader

"I started as an operative in 2017 and was quickly promoted to Leading Hand. I often stood in for the Deputy Goods In Team Leader, which gave me exposure to the role and what it involved. The management spotted my potential and I was eventually promoted.

I enjoy the people management aspect of my role. Toolstation showed me how to manage people. And there’s always support from my manager and the Distribution Centre manager. You get support as and when you need it. But if you prove yourself and work hard, there are opportunities."

Vicky Henson, Leading Hand

Vicky Henson, Leading Hand

"I knew nothing about Toolstation before I started in June 2017. But the hours were good and I wanted a Monday to Friday job.

I love my job. It’s never the same day twice - sometimes easier, sometimes harder and always in a different order. I like the 6am to 3pm shift. The 3pm finish is really attractive, especially during the summer.

Since I joined, I’ve got my truck licence. And I’ve been promoted, so now I’m getting trained to cover my boss’s work. I like everything about working here. And I haven’t had to change my lifestyle or family commitments. My job fits around me, which is really unusual."

Anthony Teasdale, Stock Control Team

Anthony Teasdale, Stock Control Team

"I’ve had a lot of positions at Toolstation. I started in Bolton as Assistant Manager and became Manager in Warrington. Then I opened a new branch in Rochdale. Now, the Distribution Centre’s a new challenge for me.

My story isn’t an unusual one. Lots of senior members of the team have risen through the ranks. Toolstation like to spot potential and grow their own talent, which makes you feel valued.

There are a lot of development courses that can take you in many different directions within the business. There isn’t a single set pathway. I’ve fully enjoyed myself here. I get trust, respect and responsibility and they’ve supported me all the way."

Latest distribution centre jobs

Telephone: 01278 411 366
Email us: [email protected]

If you liked this page, you might like these too