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Our customer contact centre

YOU DON'T NEED TO BE A JOINER.

JUST KNOW HOW TO BRING IT ALL TOGETHER.

Our customer contact centre

YOU DON'T NEED TO BE A BUILDER. JUST KNOW HOW TO KEEP A LEVEL HEAD.
Toolstation-Apr19-867-web.jpg

Take a quick look around our customer contact centre.

Toolstation-Apr19-854-web.jpg

Take a quick look around our customer contact centre.

Toolstation-Apr19-866-web.jpg

Take a quick look around our customer contact centre.

Toolstation-Apr19-860-web.jpg

Take a quick look around our customer contact centre.

Toolstation-Apr19-869-web.jpg

Take a quick look around our customer contact centre.

Our customer contact centre

Our Contact Centre in Bridgwater, Somerset is at the sharp end of our business, making sure that our customers get the very best service every time they contact us. In our contact centre, we handle around 18,000 phone calls a week from customers across the UK, as well as answering questions by email and on social media. And as Toolstation continues to grow so fast, we’ll be dealing with more and more customers each year. As we open more branches and serve more customers around the country, it’s a place where you can learn a lot about our business and start a successful career.

Join us and you’ll most likely start on the phones, taking orders from customers, helping them to chase an order up or answering their questions. We don’t run a 24-hour contact centre, but we do work longer hours than a typical office, so you’ll be working shifts. You’ll find it’s a relaxed, friendly place to work, where you’ll have a target to meet, but you’ll also have plenty of support to help you achieve it.

Toolstation-Apr19-867-web.jpg

Take a quick look around our customer contact centre.

Toolstation-Apr19-854-web.jpg

Take a quick look around our customer contact centre.

Toolstation-Apr19-866-web.jpg

Take a quick look around our customer contact centre.

Toolstation-Apr19-860-web.jpg

Take a quick look around our customer contact centre.

Toolstation-Apr19-869-web.jpg

Take a quick look around our customer contact centre.

Where are we?

Unit 2
Express Park
Bristol Road
Bridgwater
TA6 4RN

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Directions

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Bridgwater quay

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View from the Quantock Hills

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The beach in Blue Anchor, Somerset

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Surfer at Croyde Bay, Devon

Living in the Southwest

Welcome to Somerset. Bridgwater has been our home since we opened our doors here in 2003. The county has a long history steeped in culture, music and art - seen everywhere from the beautiful Georgian city of Bath, Glastonbury Festival, to hip and cool Bruton, where you can find the internationally acclaimed Hauser & Wirth Gallery and the nearby Emily Estate.

We're proud to call the Southwest home. And we're attracting more and more people who want a cosmopolitan lifestyle but without the hectic (and expensive) pace of London life. Imagine a commute where you get to drive through glorious British countryside, past rolling hills and through quaint villages. That's the reality for many of our people.

Bridgwater itself enjoys excellent transport links. The cities of Bristol, Bath and Exeter are all under an hour's drive away, with the large towns of Taunton, Yeovil and Wells even closer. If you're looking for creative inspiration, you don't have to look too far. London too is easily accessible by rail. More than that, Bridgwater is a great gateway to the glorious Southwest. And as well as being surrounded by picturesque countryside and rural tranquillity, you're a short hop from the two coastlines of Devon and Dorset.

If you relocate to join us, you certainly won't be alone. You'll be joining people who have left behind London, Manchester and Northampton, among other places, for Somerset. And there have been cases where we have provided support in their move to the Southwest. Here, you get the best of both worlds - you don't have to choose between personal and professional. You can have the highest quality of work, the professional challenge you crave, all the career development opportunities you could wish for. And the lifestyle many Londoners can only dream of.

Discover Southwest England

Latest contact centre jobs

Telephone: 01278 411 366
Email us: [email protected]

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