Why work for Toolstation?

What can we offer you?

What can we offer you?

At Toolstation we are proud of our success; having grown from a start-up company in 2003 with just a handful of people to the company we are today; with hundreds of stores, a busy Contact Centre, Distribution Centres and Head Office, employing thousands of people across the UK. This means we can offer more than just a job, we really can offer you an opportunity to build a career!

About Toolstation

Working at Toolstation

Toolstation is a highly efficient multi-channel retailer and Which? Retailer of the Year in both 2016 and 2017. Since our creation in 2003, we have expanded from one branch in a former petrol station in Bristol to a business with hundreds of branches. On average, we create a job every working day and open a new branch every week.

Now owned by Travis Perkins plc, Toolstation has the financial backing of one of the most successful and stable companies in the FTSE 250, combined with the freedom to operate as a nimble, entrepreneurial business - keeping costs low so that customers can enjoy consistently low prices for high quality products.

About Toolstation

We truly are a multi-channel retailer, investing in state-of-the-art customer, warehousing and supply systems that means, as we continue our growth, we will maintain our promise to hundreds of thousands of customers across the UK.

Bridgwater in Somerset is the base for our Head Office and mail order business whilst our facilities in Redditch (Worcestershire) and Daventry (Northamptonshire) are the distribution centres for our national network of branches. All Toolstation branches are designed to carry a comprehensive stock of all catalogue products and are open to everyone. Customers can also order everything online or over the phone.

Our values

Our values

At Toolstation everything we do is about keeping things simple for our customers, it is important to us that we make the process quick and easy for them. We also apply this principle to the way in which we operate the business so it’s easier for our teams to perform their roles and deliver a great service to the customer. It also means that we can keep costs low and can continue to offer consistently low trade prices.

Supporting the communities in which we live and work is also important to us and we take pride in our long-standing support of the RNLI Flood Rescue Team and the Toolstation football leagues.

Alongside this formal sponsorship Toolstation employees put in their own personal efforts to raise money for the RNLI Flood Rescue Team. With activities ranging from fancy dress days to a gruelling 25 mile Yorkshire 3 Peaks sponsored challenge and even some Skydiving. So far the Toolstation team has raised tens of thousands of pounds for this worthy cause.

RNLI Flood Rescue Sponsorship

RNLI Flood Rescue (Photo: RNLI/Robin Goodlad)

Toolstation is proud to sponsor the Royal National Lifeboat Institution’s National Flood Rescue Team.

The RNLI is the charity that saves lives at sea. The RNLI Flood Rescue Team members are all either serving volunteer lifeboat crew members or operational RNLI staff who volunteer to be a part of the team. The RNLI Flood Rescue Team is supplemented by local swift water rescue trained RNLI lifeboat crew around the UK and Republic of Ireland in the event of inland flooding.

Grass Roots Football Sponsorship

Grass Roots Football Sponsorship NCEL Grass Roots Football Sponsorship Western League

Toolstation supports "grass roots" football through sponsorship of the Toolstation Western League and Northern Counties East Football League.

Retail Development Programme
Retail development programme

At Toolstation we are committed to internal development, so a large percentage of our Retail Management Team has come through internal promotion.

Our Retail Development Programme (RDP) is designed to support the growth of high potential individuals within the Retail Division.

Candidates for the RDP are selected for their mature, capable and professionally minded approach to their role; coupled with ambition, confidence and enthusiasm.

Successful candidates for the RDP are offered a bespoke training programme aimed at providing a defined path of progression within Toolstation; both developing existing personal strengths and providing training to equip candidates with a unique skill-set for a career within Toolstation Management.

Career development
Working at Toolstation

Jim has worked with Toolstation for over 10 years. His career began as a Warehouse Operative and through a combination of hard work, commitment, training and development Jim has progressed through the business and is now managing one of our major Distribution Centres.

  • What attracted you to Toolstation as a company?

    I joined the company 10 years ago and the values that attracted me to Toolstation still remain, the team are innovative, keep things simple, have loads of energy and a clear vision of what it takes to make the business successful.

  • What is the best thing about working for Toolstation?

    Toolstation is a company that doesn’t stand still. As a rapidly expanding business there is always something really exciting happening and with this expansion come opportunities to progress within the company.

Read more about Jim's career and others

Working at Toolstation

Since becoming part of the Travis Perkins Group in 2012 we have been able to introduce a range of tangible benefits for all our colleagues. We now offer; an annual All Staff Bonus Scheme, paid in February; a Staff Discount Card that offers discounts across the Travis Perkins Group which includes Wickes, Tile Giant and more; and 2 sharesave schemes that allow all colleagues the opportunity to invest in the business and benefit from it’s growth; Long Service Awards and a My Perks portal giving discounts to a wide range of high street shops and more.

In addition to these tangible benefits we can offer something more valuable in today’s employment market, real job security. Not only are we bucking the trend by growing in a volatile economic climate but we are backed by the biggest Trade / Home Improvement group in the UK, a group that is part of the FTSE 250 plc.

Working at Toolstation

At Toolstation we like to recognise achievement, whether it be through regular appraisals, individual one-to-ones or just a simple conversation over a coffee. One of the highlights in our year is the Annual Retail Conference which serves as a vehicle to update the business on our latest initiatives and network with colleagues but the most important part of the conference is recognition. There are awards presented to each Regional Store of the Year and of course the overall winner. Not only are colleagues in retail recognised but there are 2 awards for Head Office colleagues, one voted for by the stores themselves and one by the Regional Directors. We have also been recognised by our Customers by being awarded the Which? Retailer of the Year in both 2016 and 2017.