Help & FAQs
Easy steps to apply
Applying for a role with Toolstation is easy; there are four main steps:
Found the ideal vacancy for you?
Click on the apply now button at the bottom of the vacancy details. This will take you to our log on screen where you will be asked for your email address.
Upload your CV.
To make the application process even easier for you, you can upload your CV at the beginning of your application. This will then pre-populate some of the required information. If you do not have your CV, don’t worry you can skip this step.
Complete the online application form.
This may look a bit daunting but your CV will have uploaded most of the employment and education information, leaving a short section of multiple choice questions with a few questions designed to find out more about why you would like to work with us.
Once you are happy with the information provided and would like to send your application, you will be asked to accept or decline a declaration confirming the information you have provided. Once you submit your answers your application has been received!
The next steps after your application
Once your application has been received, you will receive an automated administrator email giving you the option to log in to view your application progress. You can use this log-in information to view your application, or to make other applications using your previously saved data.
Contact with us
If you have been successful in being shortlisted for a vacancy we will contact you; either by phone or email to arrange an interview. While we do aim to update all applicants on their progress, due to the exceptionally high volumes that we receive this is not always possible. We therefore advise that if you have not received a response from us within three weeks of the application closing date then your application will unfortunately have not been successful this time.
Shortlisted for interview?
Congratulations! You have been shortlisted for an interview! If we are contacting you for an interview we recommend that you check out our interview tips section to find out more about your interview with Toolstation.
We will confirm an interview time and date with you, either over the phone or by email.
At your interview we will be interested to find out what you know about Toolstation as a company so it may be worth doing any research you can. We always recommend visiting a store wherever possible.
You will be invited to either a group assessment or a face to face interview. Both will include a clerical test along with general interview questions with regards to your previous experience and about the role you have applied for.
At your interview you will be asked to provide the legally required evidence of eligibility to work in the UK; this will be some proof of identification and your National Insurance number. Proof of identification can be either a current passport (together with any work permits if required), or a full UK birth certificate (which will show details of parents and place of birth). Your evidence of National Insurance number can be provided by either: your National Insurance card, a P45, P60 or PAYE coding notice.
At your interview we will give you the opportunity to ask any questions that you may have.
If you are having problems applying, or would like to know more, please visit our FAQ’s. If you have any questions or queries, our contact details:
Toolstation Ltd, Unit 2, Express Park, Bristol Road, Bridgwater, Somerset, TA6 4RN.
01278 411 232
“What locations are there?”
Toolstation has sales counters across the UK, with a new store opening nearly every week. Our Head Office is based in Bridgwater, Somerset as well as our Contact Centre. We currently have thress Distribution Centres based in Bridgwater, Somerset, Redditch, Worcestershire and Daventry, Northamptonshire. For more details of our branch locations, please check www.toolstation.com/documents/maps.
“What benefits do you offer your employees?”
We offer a full range of colleague benefits, for further information please see our rewards and recognition section.
“What are the working hours?”
Our working hours are varied; ranging from part time (around 16 hours) to full time (40 hours per week) and depend greatly on the area of the business that you are applying to. Typically we will advise on the contracted hours of work and shifts in the vacancy details but if you have any further queries please contact us.
“What can I expect from my Interview?”
You will be invited to either a group assessment or a face to face interview. Both will include a clerical test along with general interview questions with regards to your previous experience and about the role you have applied for. In line with the Equality Act 2010, if you require any reasonable adjustments for your interview, please let us know prior to interview or assessment.
“I cannot find the vacancy I saw on another job board, can you help?”
All of our current vacancies are advertised on our website. As most of our roles offer an immediate start we may from time to time remove a vacancy that has been filled. If this is the case it will not be visible on the jobs search, but you will still be able to sign up for job alerts by following the link at the bottom of the page.
“I submitted an application, when will I receive a response?”
While we do aim to update all applicants on their progress, due to the exceptionally high volumes that we receive this is not always possible. We therefore advise that if you have not received a response from us within three weeks of the application closing date then your application will unfortunately have not been successful this time.
“Can I email my CV directly to you? Or pick up an application form in store?”
While we welcome everyone to apply for our roles, we are unfortunately unable to accept applications that have been completed directly at the store or CV’s that have been sent in to us via email. Therefore we would advise all applicants to apply via our website